Working with the design and development team to help define and refine the MySS interactive experience to support product development, with consideration given to the end user, business objectives, and technical feasibility

MyStateStreet

User Research
UX/UI Design
Testing Scripts
Heuristic Evaluation
Design Systems
For my second co-op, I had the opportunity to work at State Street as a UX Design & Research Co-op in the Boston office. State Street is a global financial services and bank holding company providing services across investment management, markets and financing. MyStateStreet (MySS) is the company’s client-facing portal, where client users can access all information related to their accounts with State Street. During my time there, I worked with the UX team to define design requirements, identify pain points, and ideate design solutions for a wide range of features and products within MySS. The services I focused on were the alternatives sector, risk management, and asset owners.
Time: January 2023 - June 2023

​Team: State Street's UX team

Role: UX Research and Design Co-op

Tools: Figma, Jira, InVision, Axure, Microsoft Office, Qualtrics